Shared Ownership

Defects in your home explained

Defects in your home explained

In order to help you make the most of your Shared Ownership home, our Sales Consultant Michelle talks through the defect process and everything you need to know about defect in your new build Shared Ownership home.


What topics are covered in this video?

  • What is a defect?
  • What is a 'non defect'
  • How to report a defect in your home
  • What is classed as an emergency defect and how do you report it
  • The 12 month defect period explained
  • Will the house be inspected prior to you moving in
  • Warranty registrations
  • House care tips