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As a Home Owner, Platform are Here to Support You

Whether you are looking to buy more shares in your home, need home maintenance tips or you are ready to sell, we are here to guide you along the way. Our aim is to be as helpful as we can, so that you as a home owner have all of the information you need.

 

Staircasing

Are you ready to take the next step towards owning more of your home? Through the process of Staircasing, you can increase the share that you own of your home, meaning the rental amount you pay to us will decrease. 

To learn more about the Staircasing process and the benefits it may provide to you as a Shared Owner, check out our helpful resources we have created to help you decide whether this is the next step for you to take in your home-buying journey.

 

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  • How Do I Staircase In Shared Ownership?

    Discover all about how you are able to own more of your home as a Shared Owner when you are financially ready.

  • The Costs of Staircasing

    Find out more about the costs associated with buying more shares in your home through the process of Staircasing.

  • What is Staircasing?

    Understand the term 'Staircasing' and what it entails, to see whether this could be a step you would like to take as a Shared Owner.

  • A Complete Guide to Staircasing

    Find out all there is to know about Staircasing in our latest guide.

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Thinking of Selling Your Home?

When its time to move on, Platform offer you support through every step of the way. From marketing the property, to finding a buyer, we are here to help. 

Find out more about selling your home
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Managing Your Home

Need help with your existing home? If your query is regarding any of the following topics, please visit the Platform Housing Group website for support.

  • Alterations
  • Paying your rent
  • Service charges
  • Repairs
  • Lease extensions
  • Changes to your household
  • Anti-social behaviour reports
  • Buildings Insurance

 

Home Maintenance

As time goes by, you may encounter problems within your home which are a simple fix but may be overwhelming to handle yourself. That's why we have created a series of home maintenance videos to help you solve any issues quickly and with ease. 

For further home maintenance videos, visit our YouTube channel.

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  • How to Replace a Lightbulb

    Watch our step-by-step video to help you learn how to replace a lightbulb.

  • How to Repressurise Your Boiler

    Boiler indicating low pressure? Watch our how-to video to know what to do next.

  • How to Bleed A Radiator

    If you notice a radiator in your home is not heating up properly, it may be time to bleed it. Learn how to do it here.

  • How to Reset Your Boiler

    No heating or hot water? Your boiler may need resetting. Watch our video to learn how to do it.

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