Contact us

Please use the telephone numbers or email addresses below for all enquiries. Please be aware these are split between new and existing customers, and your enquiry may be delayed if you use the wrong e-mail address/number.

If you would like to report anti-social behaviour (ASB) you can do this using our online form, by telephone, or e-mail.

If you are a Platform Housing Group social housing customer, please go to the "Our Group" section of the Platform Housing website and choose your area.

By telephone

For new sales enquiries please call: 0345 450 3995

Our sales advisors are available to take your call

• Monday to Thursday 9am to 5pm
• Friday 9am to 4.30pm

At all other times, please leave a message and we will return your call as soon as possible.

If you are already a Platform Home Ownership customer please call:

0300 123 0898

This line is open 9am to 5pm, Monday to Friday.

By email

For new sales enquiries: sales@platformhg.com

If you are already a Platform Home Ownership customer: admin@platformhomeownership.com

By post

Platform Home Ownership, 1700 Solihull Parkway, Birmingham Business Park, Solihull B37 7YD

Address details and opening times for our show-homes are shown on the individual property listings.