Complaints, comments and compliments

Your views are important to us. Please let us know if we have done something wrong, or when we do something right, so that we can keep improving our service.

We will share all your complaints, comments and compliments with the staff or contractors concerned so that we can learn from them.

Making a complaint

We always try to give you the best service we can, but we know that sometimes things go wrong and we make mistakes. If this happens, we want to know so we can try to put it right.

It is usually best to speak to the Platform Home Ownership Team if you are unhappy with our service.

Or you can complete the form below.

Read our Complaints policy




Please tick all that apply