Type of Organisation |
Reason for Sharing Data |
Legal Basis for Processing Data |
Asbestos Survey Provider |
Asbestos Surveys |
Performance of Contract, Legitimate Interest, Legal Obligation |
Choice Based Lettings scheme Provider |
Allocation of properties within Platform Housing Group / Local Authority Lettings Policy |
Statutory & Legal obligations, Legitimate Interest |
County Courts |
Application for Money Order or Judgement, Application for Court Order, Undertaking or Injunction |
Performance of Contract, Legitimate Interest, Legal Obligation |
Data Protection Regulator |
In response to Queries and complaints from Customers and Members of Public |
Legitimate interest, Legal obligation |
Direct Debit Service Provider |
Provision of Direct Debit Service |
Performance of Contract, Statutory & Legal obligations, Legitimate Interest |
Energy Utility Companies |
Correct Billing Dates / Prevention & Detection of Fraud, Vulnerable person data in an emergency as defined by the Civil Contingencies Act 2004 |
Statutory & Legal obligations, Legitimate Interest, Public Interest, Vital Interest |
Fire & Rescue Services |
Identification of properties with Oxygen bottles / Hoarding Issues, Vulnerable person data in an emergency as defined by the Civil Contingencies Act 2004 |
Public Interest, Vital Interests, Legitimate Interest |
Governmental Departments |
CORE Letting & Sales data, HMRC, Research (Right to Buy or Right to Acquire and Voluntary Right to Buy), Voluntary Right to Buy Pilot |
Statutory & Legal Obligations, Specific consent, Performance of Contract |
Health Authority including GP surgeries |
Provision and monitoring of a Falls response service, Occupational Therapy Assessments, Vulnerable person data in an emergency as defined by the Civil Contingencies Act 2004 |
Performance of Contract, Legitimate Interest, Public Interest, Vital Interests, |
Heat Trust & the Energy Ombudsman |
For dispute and complaints resolution in connection with energy supplied through Platform’s “Heat Network” |
Performance of Contract , Legitimate Interest |
Home Contents insurers |
To offer access to affordable home contents insurance scheme |
Specific consent |
Housing Ombudsman |
Response to complaint made to the Housing Ombudsman |
Legitimate interest, Legal obligation |
Inland Revenue |
Collection of Tax , Prevention and detection of fraud |
Statutory & Legal Obligations |
Local Authorities |
Council Tax Assessment, Housing Benefit Assessment, Homelessness Investigations, Environmental & Other Statutory Nuisance Investigations, Private Sector Aids & Adaptations, Commitment to Refer (Duty to Refer under the Homelessness Reduction Act 2017), safeguarding referrals, Vulnerable person data in an emergency as defined by the Civil Contingencies Act 2004 |
Statutory & Legal obligations, Specific Consent, Legitimate Interest, Public Interest, Vital Interest |
Maintenance Contractors |
Provision of Property Improvement Works |
Performance of Contract, Legitimate Interest |
Metering & Billing Service Provider |
Provision of metering and billing services For “Heat Network“ |
Performance of Contract, Legitimate Interest |
Mortgage Providers , Valuers & Conveyancing Solicitors |
Provision of our Home Sales Service |
Performance of Contract, Legitimate Interest |
Online Fraud Prevention Service Provider |
Prevention & detection of Tenancy Fraud |
Legitimate Interest |
Online Marketing Service Providers |
Marketing of Platform Housing Group Homes & Services |
Specific Consent |
Out of Hours/Call Alarm Contact Service Provider |
Provision of Call Alarm Monitoring/Out of Hours Repairs & Emergency Contact Service |
Performance of Contract, Legitimate Interest, Vital Interests of Data Subject |
Payment Service Providers |
Receipt and detail of Payments made |
Performance of Contract, Legitimate Interest |
Police Forces |
Prevention & detection of Crime / Management of Tenancy Breaches, Vulnerable person data in an emergency as defined by the Civil Contingencies Act 2004 |
Public Interest, Vital Interest, Legal obligation, Legitimate Interest |
Registered Social Landlords |
Lettings, Transfers and Mutual Exchanges, Public Interest, Vital Interest, Vulnerable person data in an emergency as defined by the Civil Contingencies Act 2004 |
Performance of Contract, Legitimate Interest, Public Interest, Vital Interest |
Support Service Providers |
Provision of identified and agreed support requirements |
Legitimate Interest, Vital Interest, Performance of Contract, Specific Consent |
Voluntary Sector organisations |
Vulnerable person data in an emergency as defined by the Civil Contingencies Act 2004 |
Public Interest, Vital Interest |
Water Utility Companies |
Correct Billing Dates / Prevention & Detection of Fraud, Legal obligation on landlords (Welsh Water customers), Vulnerable person data in an emergency as defined by the Civil Contingencies Act 2004 |
Statutory & Legal obligations, Legitimate Interest, Public Interest, Vital Interest |
Web Service Provider |
Provision of Online Tenancy Account |
Performance Of Contract |