From the day of your first appointment with a sales advisor, you will receive a personalised service to ensure that your new home is a perfect fit for you. A friendly sales advisor at your chosen development will be able to advise you about the different house styles available, talk you through your options, and answer any questions you may have. We know how important it is to make your home-buying journey enjoyable, exciting, and tailored to you – just as it should be.
Now that you have got your finances in order and have decided on your dream house, it is time for you to reserve your property. You will then be given a Customer Checklist which details everything you need to know about your new home and what to expect next.
A solicitor takes care of all the legal aspects of the home-buying process. Remember to shop around for the best rate and make sure you find one that specialises in conveyancing. We recommend doing this within 48 hours of making your reservation, to avoid any delays and ensure the process runs as smoothly as possible. It is also important to maintain good communication with your solicitor throughout the buying process.
You should confirm an appointment date with your mortgage advisor within 24 hours of making your reservation. Your advisor should then submit a full application with your preferred lender within seven days of making your reservation. If applicable, your survey fee will also need to be paid at this point.
Your mortgage lender will want confirmation the home is worth what you are paying for it.
They will organise the valuation for you – this may involve a fee.
Once valuation has taken place, you will receive your offer. A copy of this will be sent to your solicitor.
Your solicitor will look after this for you.
It’s all about formally transferring ownership from us to you (known as conveyancing), and checking there are no legal obstacles in the way, like local plans that may affect the value of the property.
Once everything is finalised, your solicitor will ask you for your signed contracts and your deposit. Ensure this is with your solicitor at least 48 hours before the exchange deadline.
Exchange of contracts is the point at which you are legally obligated to complete the purchase of your home. You may exchange contracts with a ‘fixed’ legal completion date, but if the property is not ready to move into, you will exchange on ‘notice’. If you do exchange on ‘notice’, our sales advisor will be in regular contact with you to update you regarding build progress and your anticipated move-in date.
You will be invited to attend a home demonstration at your new home, where your Platform sales advisor will show and explain to you its various features. Take advantage of this opportunity to ask any questions you may have, and have a thorough look around your new home. This is also an ideal time to take any measurements you may require.
On the date of completion, you become the legal owner of your new home. Our sales advisor will be on hand to make your moving day as streamlined and enjoyable as possible and will contact you so you can collect the keys to your new home as soon as the completion funds have been received by our solicitors.
More information on Completion Day